1. The Hirer must be over eighteen years of age and produce two separate forms of identification, including a current driving licence or passport, and a further proof of address. One of these may be retained for the duration of the hire.

2. The HIRE CHARGE and DEPOSIT must be made in FULL upon COLLECTION. Deposit amounts are calculated on the value of the hire (minimum £100) Cheques will only accepted with a valid guarantee card. Account customers must provide a valid order number.

3. It is the Hirer’s responsibility to ensure they collect the correct equipment and appropriate cables.

4. All equipment is for Collection / Return to The Owner, Crescendo, Tring, unless delivery has been arranged / agreed.  The daily rate constitutes a 24 hour period (usually 10am – 10 am) ‘Over-hires’ will be charged at full additional daily rate(s)

5. The Hirer assumes full responsibility for goods from the time of checking out until checking back in to The Owner, Crescendo. The Hirer is responsible for any loss or damage caused to the goods during this period. The cost of replacing or repairing goods to a no lesser value will be borne in full by the Hirer. Deposits will be returned only when any losses and damages have been made good and late return charges have been settled. It is recommended that the Hirer takes out adequate insurance to cover the Goods hired. A valuation is available on request. 

6. Goods will only be supplied on the understanding that they will be competently installed and operated by the Hirer or agents of the Hirer. No liability will be accepted by The Owner for any damage to persons or property whilst the Goods are on hire to the Hirer. The Goods must not be modified or altered in any way by the Hirer or agent of the Hirer. The Owner intends to supply all Goods in good working order; however, in the event of defect the liability of the Owner will be limited to repair or replacement of any defective Goods at the Owner’s discretion.   

7. The Hirer is fully responsible for obtaining any licence, qualification or other authority which may be required for the safe and legal operation of any Goods hired and agrees to abide by all current legal guidelines relating to the installation and operation of the Goods.

8. Goods remain the property of the Owner at all times. In the event of the breach of any of these conditions, the Owner may without prejudice to any other rights forthwith terminate the arrangement and repossess all their Goods.

9. The placing of an order for goods and/or services by the Hirer constitutes a contract which binds the Hirer to accept the above conditions and our full terms and conditions of business.

10. All equipment / packages are supplied with appropriate cable and black PVC tape to fasten it for return. A charge of 50p per cable will be made for each cable which is not coiled and taped upon return.